Clock errors
- Missing clock-in: add correction entry and note the reason.
- Wrong clock-out time: edit entry before period close.
- Duplicate entry: delete duplicate and retain accurate event.
Job assignment issues
- Wrong job selected: move time to correct job immediately.
- Job unavailable: notify supervisor before creating workaround entries.
- Unexpected reassignment: add context note with timestamp.
Access problems
- Token/session issues: reopen your worker link and retry.
- Permission mismatch: escalate to Owner/Admin for role verification.
- Persistent errors: report exact screen and timestamp to support.
Need help? Open troubleshooting matrix